Privacy and child safety
Keeping your family safe.
The plain-English version of how we look after your details and your kids. No fine print games.
[DRAFT · have this checked before launch] · Last updated [date]The short version
- We never sell your data.Not to anyone, not ever.
- Kids never sign up.Only adults can give us an email or send anything in.
- No ads aimed at kids.Kids' pages have no ads, no comments and no tracking.
- Parents decide.Nothing with your child in it is shared without your written consent.
- Delete any time.Ask and we delete your details, or your child's video, fast.
What we collect #
- When you sign up: your email, and your first name if you give it.
- If you tell us: your kids' age bands (like 3–5) so emails fit them. Never names or birthdays.
- Big Answers: the video you send, your child's first name and age band, and your consent.
- Churches: your church name, your name and email.
- On the site: privacy-friendly visit counts with no cookies that follow you around. None on kids' pages.
How we use it #
- To send the family pack and the Sunday email you asked for.
- To count homes towards our 1 million goal (as a number, never a list anyone sees).
- To feature a Big Answers video, only with your consent.
What we never do #
- Sell, rent or swap your details.
- Collect information directly from kids.
- Show ads, comments or outside links on kids' pages.
- Use your child's full name, school or location.
- Use AI to make faces or voices of real kids.
Kids' videos, step by step #
- A parent or guardian sends the video and ticks consent. Kids can't send anything.
- Videos are stored privately and seen only by our team members who hold a Blue Card.
- If we use it, we show first name and age only.
- Unused videos are deleted within [90] days. Used ones come down whenever you ask.
Your choices #
- Unsubscribe in one click from any email.
- Ask to see, fix or delete what we hold about you.
- Withdraw consent for a video at any time and we take it down.
Child safety #
Everyone on the EightTwo team who works with kids holds a Queensland Blue Card (Working with Children Check). We follow our child safety policy [link] and the Australian Privacy Principles as our standard. If you are worried about a child's safety, contact the police on 000 in an emergency, or the Child Safety service in your state. To raise a concern about EightTwo, email us and a team leader will respond within [2] business days.